Looking after your hearing aids

The following tips will help you to keep your hearing aids in top condition:

  • Clean your hearing aids daily
  • Handle your hearing aids carefully
  • Perform all cleaning and battery changes over a cloth to prevent accidental damage or loss of the battery
  • Protect your hearing aids from creams, perfumes and hairspray
  • Remove your hearing aids before showering, bathing or swimming
  • Avoid exposing your hearing aids to excessive heat or cold
  • Be careful when placing your hearing aids on hard surfaces
  • Never use a sharp instrument to remove wax from your hearing aids

When your hearing aid is not in use

Even if you are only removing your hearing aids for a short time, the following advice applies:

  • Switch your hearing aids off when not in use
  • Open the battery compartment door (this prevents the battery from running down when the hearing aids are not in use)
  • Store your hearing aids safely in the protective box provided
  • Your hearing aids should be stored in a cool, dry place away from direct sunlight
  • Keep your hearing aids out of the reach of small children and pets
  • If you are not using your hearing aids for extended periods of time, remove the batteries completely

Hearing Aid Maintenance – BTE Hearing Aids

Regular care of your hearing aids is important and should include the following:

  • Cleaning the mould and tubing. Remove them in one piece, then clean in lukewarm, soapy water. Allow to dry naturally, making sure there are no drops of water left in the tube, then reattach to your hearing aid
  • Not allowing the tubing to become twisted
  • Clean the main body of the hearing aid by wiping with a soft cloth
  • DO NOT use solvents or cleaning fluids
  • Never immerse the hearing aid in water

Hearing Aid Maintenance – RIC/OTE Hearing Aids

Regular care of your hearing aids is important and should include the following:

  • Removing wax or other debris regularly. Our Hearing Aid Dispenser will show you the correct way to do this with the tools provided
  • Changing the wax filter (if fitted) if it becomes clogged, and the ear bud if it becomes hard or damaged. Our Hearing Aid Dispenser will show you the correct way to do this
  • Not allowing the tubing to become twisted
  • Clean the main body of the hearing aid by wiping with a soft cloth
  • DO NOT use solvents or cleaning fluids
  • Never immerse the hearing aid in water

Hearing Aid Maintenance – CIC/ITC/ITE Hearing Aids

Regular care of your hearing aids is important and should include the following:

  • Removing wax or other debris regularly. Our Hearing Aid Dispenser will show you the correct way to do this with the tools provided
  • Changing the wax filter (if fitted) if it becomes clogged. Our Hearing Aid Dispenser will show you the correct way to do this
  • Cleaning the main body of your hearing aids with a soft cloth
  • DO NOT use solvents, cleaning fluids, washing-up liquid or oil
  • Never immerse your hearing aids in water

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